01 / Bring in the inquiry
Agree the inbox or form to use. Map the details the coordinator needs: premises, location, area, frequency and access windows.
Daymark / Inquiry assistant
Open an inquiry. Check the details. Review the reply before it leaves your desk.
Review the brief
Needs clarificationPrepared, not sent
A reply you can
make your own.
Check the extracted details, edit the draft and mark it ready for your team.
From concept to your business
Agree the inbox or form to use. Map the details the coordinator needs: premises, location, area, frequency and access windows.
Extract the stated details, leave unknowns visible and use your service rules to propose the next question. In this example, a walkthrough comes before a final quote.
The coordinator checks the source message against the brief, edits the response and decides what to send. Specialist or unsuitable requests need a separate route.
A first build could connect one inquiry source to one review destination. Agree service coverage, required details, reply templates and the owner of each exception.
Explore the service & starting scopeA draft is not an accepted job, confirmed schedule or price. The team makes those decisions after checking the premises and capacity.
Plan your premises brief